Cancellation Policy I believe that life happens and we all have things in life that are more important than a massage appointment. Sometimes I will also have things come up. I believe in flexibility and working together to make things happen. I do not charge for cancelling or rescheduling appointments. With that being said, I also believe in respect. If you need to cancel your appointment or reschedule, PLEASE just let me know. Shoot me a text, give me a call, leave a message or send a Facebook message. I will greatly appreciate you for that.
No-Show Policy When you book your appointment, that time is set aside for you and missed appointments prevent me from accommodating other clients. Although I do believe that life happens, I am not compensated for the appointment that you missed. I will show grace with the first no-show appointment, with the second no-show you will be charged a no-show fee of 50% of the original service price. If a no-show happens a third time, you will be required to pay in full for your session prior to booking.
Late Policy If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for “full cost” of the cost of session. Out of respect and consideration for your therapist and other customers, please plan accordingly and be on time.
Lotus Revival reserves the right to refuse services for any reason.